Privacy Policy, Own Car Driving Master

Effective Date: [23/04/2026]
Last Updated: [23/04/2026]

1. Introduction

Welcome to Own Car Driving Master . We are a doorstep driving training service based in Bangalore, India, operating through our website owncardrivingmaster.in.

We are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

By using our website or submitting an enquiry, you agree to the practices described in this policy.

2.What Information We Collect

When you interact with our website, we may collect the following personal data:

• Contact Information: Name, phone number, email address, and location details when you fill out forms or contact us.

• Booking Information: Details related to your driving class bookings, preferred timings, and service requirements.

• Payment Information: If applicable, billing details for processing payments (we do not store sensitive payment data like card numbers).

• Communication Data: Messages, feedback, or inquiries you send to us via contact forms, WhatsApp, or email.
  
  3.Why We Collect Your Data
  

  We use your personal data for the following purposes:

  1. To respond to your enquiry and schedule driving lessons

  2. To confirm your booking and communicate training details

  3. To send updates or promotional messages about our courses (only with your consent)

  4. To improve our website using anonymous analytics data from Google Analytics

  5. To communicate via WhatsApp when you initiate contact with us

  We will not use your data for any purpose beyond what is stated here without informing you first
  

4.Legal Basis for Processing (DPDP Act, 2023)

Under India's Digital Personal Data Protection Act, 2023, we process your personal data on the following bases:

1. Consent, You provide your data voluntarily by submitting our contact/registration form or messaging us on WhatsApp

2. Legitimate interest, To respond to service enquiries and manage our business operations

3. Contractual necessity, To fulfil the driving training service you have booked
   
   

   5. Cookies and Google Analytics

   Our website uses cookies, small text files stored on your browser, to understand how visitors use our site. We use Google Analytics, a service provided by Google LLC, which collects anonymous data such as:

   • Pages visited

   • Time spent on the site

   • Browser and device type

   • Geographic region (city-level)

   This data is aggregated and does not personally identify you. Google Analytics may store cookies on your device. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

   You can also disable cookies in your browser settings at any time, though this may affect how the website functions
   
   6. WhatsApp Communication
   

   When you contact us through our WhatsApp link (+91 9071000245), your messages and phone number are accessible to us via WhatsApp (operated by Meta Platforms, Inc.). Please review WhatsApp's Privacy Policy for details on how they handle your data.

   We use WhatsApp only to respond to your enquiries and confirm bookings. We do not share your WhatsApp number with third parties.
   

   7. How We Share Your Data

   We do not sell, rent, or trade your personal data. We may share it only in the following limited circumstances:

   1. With Google, for analytics purposes (anonymised data only)

   2. With Meta/WhatsApp, when you initiate contact via WhatsApp

   3. With our staff/trainers, only to the extent needed to deliver your booked training session

   4. If required by law, in response to a valid legal request from Indian authorities
      
      8. How Long We Keep Your Data
      

      We retain your personal data only for as long as necessary:

      1. Enquiry/contact form data, up to 12 months, or until your training is complete

      2. Booking and communication records, up to 3 years for business record-keeping

      3. Analytics data, retained by Google Analytics per their standard retention settings (26 months by default)

      After these periods, your data is securely deleted or anonymised.
      
      9. Your Rights Under the DPDP Act, 2023

      As a data principal (individual whose data we hold), you have the right to:

      • Access the personal data we hold about you

      • Correct any inaccurate or outdated data

      • Erase your data (subject to legal obligations)

      • Withdraw consent at any time, without affecting past processing

      • Nominate a person to exercise your rights on your behalf

      To exercise any of these rights, contact us at the details below. We will respond within 30 days
      

      10. Data Security

      We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
      

      11. Children's Privacy

      Our services are intended for individuals aged 18 and above (or minors accompanied by a parent/guardian for supervision). We do not knowingly collect personal data from children under 18 without parental consent. If you believe a child has submitted data without consent, please contact us and we will delete it promptly.

      12. Changes to This Policy

      We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
      

      13. Contact Us

      If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

      Own Car Driving Master
      Bangalore, Karnataka, India – 560036
      📞 9071000245
      📧 support@owncardrivingmaster.in